My name is Adalaine and I have over 25 years’ expertise in the travel industry, working for some of the most well-known corporate travel management companies in the UK and New Zealand. I have worked with a broad range of clients from SME’s to some larger well known household names from a range of industries.
I have always been passionate about travel and have travelled extensively within Europe and further afield to Kenya, South Africa, Seychelles, UAE, Singapore, Malaysia, Thailand, Hong Kong, Australia, New Zealand, Hawaii, USA and the Caribbean including Barbados, St Lucia, Antigua and Cuba. Next stop, South America!
As a travel professional, I pride myself on my track record of providing exemplary levels of service with a keen eye for detail which has helped in building and sustaining long term relationships with my clients over many years. A preferred seat (your seat, exactly how you like it) or special request is never overlooked and I will always keep you up-to-date on the latest travel news, ensuring that your experience is as seamless as possible.
I offer a comprehensive travel management service to include the following:
• Worldwide Flights/Hotels/Car Hire • Visa and Passport Assistance • Car Parking/Transfers • Conference and Meeting Rooms • Group Travel • 24hr Emergency Service • Credit Facilities • MI Reporting and Account Management • Traveller Tracking • myTC App • Full ATOL protection and 100% financial security • Bespoke/Tailor-made Holidays
I like to work closely with my clients in order to identify and develop your specific travel requirements. This approach allows me to offer a bespoke service to manage and reduce your travel expenditure and to be as cost effective as possible whilst maintaining and delivering the highest level of service.
Of course, during this current pandemic it’s never been more important to work with someone you trust and is up-to-date with all the latest travel protocols. I can offer advice and assistance on assessing Risk Management, support you in Duty of Care and Traveller Wellbeing and help you define Acceptable Travel.
In other words, I’ve got your back!
I very much look forward to hearing from you.
Adalaine
Contact Me
Whatever your business needs I'm here to help you, so please get in touch with me and I can get things started:
Please send me your travel requirements and I will do my best to help you
My corporate testimonials
Sent by Robert Stubbs
Knutsford, Cheshire 20/07/2017
Adalaine provided great service and a complete understanding of our travel requirements. I would recommend her both from a personal and business travel perspective - she really cares that everything goes well and is always available to guide and support through any issues like visa requirements etc. Recommended 10/10
Sent by Graham Toft
Cumbria 20/07/2017
Fast, effective, professional and friendly. Super service. Highly recommended. 10/10 no hesitation.
Sent by Hugh Dowding
Knutsford Cheshire 21/06/2017
I have worked with Adalaine for a number of years - prior to her joining Travel Counsellors - and the best thing I can say is that over the years she has become as much my PA as my Travel Agent- she anticipates my needs, knows my preferences, helps even in her own time if I am stranded or have problems - I never want to lose her as my Travel Agent
Sent by Peter Ostenfeld
Manchester 21/06/2017
Adalaine Nicholson is very and helpful with complex business travel itineraries. She responds quickly and provides a competitive solution, saving hours of time and cost on the internet.
Sent by J Booker
London 30/12/2023
Prompt efficient service generates confidence that you are being looked after well.
Sent by C McLaren
Greater Manchester 30/12/2023
"Adalaine, has always been the reliable rock when needed, just recently we had a situation of one person missing a flight & Adalaine was there to resolve the situation and get the guy to his original planned destination. Knowing i have Adalaine there to help find the best solution for our travel gives me piece of mind. Thanks Adalaine."
Sent by D Miller
Greater Manchester 30/12/2023
Amazing customer support and wide range of knowledge and understanding of the business needs
Sent by A Cunningham
Bolton 13/02/2022
Great service, always most helpful, one less thing to think about.
Sent by Peter Simms
Bolton 13/02/2022
I have been travelling extensively since 1995 having been based in Hong Kong, Singapore and now the UK and I have no doubt that Adalaine is the most professional travel 'counsellor' that I have come across. The attribute that stands Adalaine out from the crowd is that she deals with each and every trip I take as her own. She is a credit to your organisation. Thanks. Peter
Sent by Owen Garrigan
Scotland 14/04/2020
Thank you very much for all your hard work and help during the last two years. I have really appreciated how helpful, proactive and professional you have been and especially how you have done it all with such good humour even when I've asked for things at short notice. It's been a real pleasure to work with you and you have made frequent travel much easier that it could otherwise have been.
Sent by David Howard
Cumbria 14/04/2020
First class service and support throughout the enquiry and booking process.
Sent by Albert Molloy
Greater Manchester 14/04/2020
The service and support provide has and continues to be excellent. Clear, accurate and fast guidance on flights and schedules is a real advantage when putting together complex itineraries. On more than one occasion, I have required out of hours support which has been provided without issue.
Sent by Paul Eccles
Cumbria 22/01/2020
Although a now infrequent traveler, Adalaine has provided travel arrangements for me for over 10 years. She has always been a pleasure to deal with.
Sent by Adrian Day
Greater Manchester 09/10/2019
Very helpful. Gave me loads of options to consider, even booked me specific seats on aircraft as requested. Couldn't ask for more. Well done and thank you.
Sent by Claire Collins
Surrey 09/10/2019
I would 100% recommend Adalaine to friends, family and colleagues. She is super efficient and nothing is too much trouble. Bookings are made quickly and confirmations sent through straight away.
Sent by Jon Dilley
Greater Manchester 06/08/2019
Excellent service received giving a quick response to a complicated schedule and the piece of mind that I has someone to call if there was any issues with the flights while I was on my trip
Sent by Roger Thompson
Lancaster 03/06/2019
Adalaine has been always able to attend to my travel needs. I regularly have to change flights and times but nothing is too much trouble. So as a result I would strongly recommend Adalaine to any of my friends and colleagues.
Sent by Stuart Newlove
Bolton 14/05/2019
Adalaine from Travel Counsellors has provided an excellent service and I hope to have many more dealings with her in the future.
Sent by Ying Sou
Cumbria 24/04/2019
Adalaine consistently provides excellent service. Replies to enquiries are prompt, and the attention to detail is always there. On top of this is a friendly and considerate approach to the service.
Sent by Roger Thompson
Cumbria 24/04/2019
Adelaine helped me during a family problem and also change to plans etc. I could not wish for better service.
Sent by Vicki Kitchen
Crewe 06/02/2019
Adalaine is absolutely fantastic. She's extremely patient, as I'm always asking for alternative options. She always drops me an email to say that she's working on it and will get back to me. She makes me feel like I'm a priority and I'm her only customer.
Sent by Owen Garrigan
Edinburgh 10/09/2018
Adalaine provides an excellent service in all respects that I would wish from a travel company. All queries are replied to promptly, she is creative and provides alternative options from which to choose, and takes care to understand and my preferences and to tailor plans options. She is proactive both in anticipating future travel needs, and in monitoring the status of flights and potential disruptions for trips in progress. And she is very understanding and patient when plans change and require her to modify bookings or to repeat work.
Sent by Antony Hicks
London 10/09/2018
Always timely and responsive. Fantastic service from Adalaine every time.
Sent by Peter Simms
Bolton 06/03/2018
I have been travelling with various roles since 1995 and the service I receive from Adalaine is the best that I have ever received. Her responses are timely and take into account my preferences without me even having to ask. She is a credit to your company.
Sent by Graham Toft
Cumbria 25/01/2018
Quick, efficient, friendly. At a good price and thinks of aspects I hadn't considered, such as complimentary chauffeur service. Great stuff. Keep it up!
Sent by Keith Johnson
Halifax, Yorkshire 20/07/2017
Adalaine is extremely helpful and responsive in a very timely manner, makes booking travel a breeze.
Sent by Robert Stubbs
Knutsford, Cheshire 20/07/2017
Adalaine provided great service and a complete understanding of our travel requirements. I would recommend her both from a personal and business travel perspective - she really cares that everything goes well and is always available to guide and support through any issues like visa requirements etc. Recommended 10/10
Sent by Graham Toft
Cumbria 20/07/2017
Fast, effective, professional and friendly. Super service. Highly recommended. 10/10 no hesitation.
Sent by Hugh Dowding
Knutsford Cheshire 21/06/2017
I have worked with Adalaine for a number of years - prior to her joining Travel Counsellors - and the best thing I can say is that over the years she has become as much my PA as my Travel Agent- she anticipates my needs, knows my preferences, helps even in her own time if I am stranded or have problems - I never want to lose her as my Travel Agent
Sent by Peter Ostenfeld
Manchester 21/06/2017
Adalaine Nicholson is very and helpful with complex business travel itineraries. She responds quickly and provides a competitive solution, saving hours of time and cost on the internet.
Sent by J Booker
London 30/12/2023
Prompt efficient service generates confidence that you are being looked after well.
Sent by C McLaren
Greater Manchester 30/12/2023
"Adalaine, has always been the reliable rock when needed, just recently we had a situation of one person missing a flight & Adalaine was there to resolve the situation and get the guy to his original planned destination. Knowing i have Adalaine there to help find the best solution for our travel gives me piece of mind. Thanks Adalaine."
Sent by D Miller
Greater Manchester 30/12/2023
Amazing customer support and wide range of knowledge and understanding of the business needs
Sent by A Cunningham
Bolton 13/02/2022
Great service, always most helpful, one less thing to think about.
Sent by Peter Simms
Bolton 13/02/2022
I have been travelling extensively since 1995 having been based in Hong Kong, Singapore and now the UK and I have no doubt that Adalaine is the most professional travel 'counsellor' that I have come across. The attribute that stands Adalaine out from the crowd is that she deals with each and every trip I take as her own. She is a credit to your organisation. Thanks. Peter
Sent by Owen Garrigan
Scotland 14/04/2020
Thank you very much for all your hard work and help during the last two years. I have really appreciated how helpful, proactive and professional you have been and especially how you have done it all with such good humour even when I've asked for things at short notice. It's been a real pleasure to work with you and you have made frequent travel much easier that it could otherwise have been.
Sent by David Howard
Cumbria 14/04/2020
First class service and support throughout the enquiry and booking process.
Sent by Albert Molloy
Greater Manchester 14/04/2020
The service and support provide has and continues to be excellent. Clear, accurate and fast guidance on flights and schedules is a real advantage when putting together complex itineraries. On more than one occasion, I have required out of hours support which has been provided without issue.
Sent by Paul Eccles
Cumbria 22/01/2020
Although a now infrequent traveler, Adalaine has provided travel arrangements for me for over 10 years. She has always been a pleasure to deal with.
Sent by Adrian Day
Greater Manchester 09/10/2019
Very helpful. Gave me loads of options to consider, even booked me specific seats on aircraft as requested. Couldn't ask for more. Well done and thank you.
Sent by Claire Collins
Surrey 09/10/2019
I would 100% recommend Adalaine to friends, family and colleagues. She is super efficient and nothing is too much trouble. Bookings are made quickly and confirmations sent through straight away.
Sent by Jon Dilley
Greater Manchester 06/08/2019
Excellent service received giving a quick response to a complicated schedule and the piece of mind that I has someone to call if there was any issues with the flights while I was on my trip
Sent by Roger Thompson
Lancaster 03/06/2019
Adalaine has been always able to attend to my travel needs. I regularly have to change flights and times but nothing is too much trouble. So as a result I would strongly recommend Adalaine to any of my friends and colleagues.
Sent by Stuart Newlove
Bolton 14/05/2019
Adalaine from Travel Counsellors has provided an excellent service and I hope to have many more dealings with her in the future.
Sent by Ying Sou
Cumbria 24/04/2019
Adalaine consistently provides excellent service. Replies to enquiries are prompt, and the attention to detail is always there. On top of this is a friendly and considerate approach to the service.
Sent by Roger Thompson
Cumbria 24/04/2019
Adelaine helped me during a family problem and also change to plans etc. I could not wish for better service.
Sent by Vicki Kitchen
Crewe 06/02/2019
Adalaine is absolutely fantastic. She's extremely patient, as I'm always asking for alternative options. She always drops me an email to say that she's working on it and will get back to me. She makes me feel like I'm a priority and I'm her only customer.
Sent by Owen Garrigan
Edinburgh 10/09/2018
Adalaine provides an excellent service in all respects that I would wish from a travel company. All queries are replied to promptly, she is creative and provides alternative options from which to choose, and takes care to understand and my preferences and to tailor plans options. She is proactive both in anticipating future travel needs, and in monitoring the status of flights and potential disruptions for trips in progress. And she is very understanding and patient when plans change and require her to modify bookings or to repeat work.
Sent by Antony Hicks
London 10/09/2018
Always timely and responsive. Fantastic service from Adalaine every time.
Sent by Peter Simms
Bolton 06/03/2018
I have been travelling with various roles since 1995 and the service I receive from Adalaine is the best that I have ever received. Her responses are timely and take into account my preferences without me even having to ask. She is a credit to your company.
Sent by Graham Toft
Cumbria 25/01/2018
Quick, efficient, friendly. At a good price and thinks of aspects I hadn't considered, such as complimentary chauffeur service. Great stuff. Keep it up!
Sent by Keith Johnson
Halifax, Yorkshire 20/07/2017
Adalaine is extremely helpful and responsive in a very timely manner, makes booking travel a breeze.
Sent by Robert Stubbs
Knutsford, Cheshire 20/07/2017
Adalaine provided great service and a complete understanding of our travel requirements. I would recommend her both from a personal and business travel perspective - she really cares that everything goes well and is always available to guide and support through any issues like visa requirements etc. Recommended 10/10
Sent by Graham Toft
Cumbria 20/07/2017
Fast, effective, professional and friendly. Super service. Highly recommended. 10/10 no hesitation.
Sent by Hugh Dowding
Knutsford Cheshire 21/06/2017
I have worked with Adalaine for a number of years - prior to her joining Travel Counsellors - and the best thing I can say is that over the years she has become as much my PA as my Travel Agent- she anticipates my needs, knows my preferences, helps even in her own time if I am stranded or have problems - I never want to lose her as my Travel Agent
Sent by Peter Ostenfeld
Manchester 21/06/2017
Adalaine Nicholson is very and helpful with complex business travel itineraries. She responds quickly and provides a competitive solution, saving hours of time and cost on the internet.
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